On an older Equitrac PageCounter Professional terminal, here are some steps to troubleshoot various issues.

1. On the PageCounter web admin interface, click Config -> reinit.
2. Check all of the options except network, the last item. If you reinitialize this one, you will have to reconfigure the network settings at the terminal.
3. Click ok to begin the reinitialization.
4. On the server console, program the machine, and make sure to upload the config lists and validation. Enter the correct ID for the unit, or it will reset all of the terminals – not a problem, but it will make them all restart.
5. The PageCounter will reboot a couple of times during this process. This is normal.